Description

Job DescriptionJob DescriptionAbout Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. 
Job OverviewThe Executive Director, Learning & Development will lead Sequel’s enterprise-wide L&D function, overseeing four core teams: Commercial Field Training, Customer Care Training, PwD (Person with Diabetes) Training, and Clinical Education. This role is operationally focused, ensuring synergy across these groups while driving excellence in people and process management. The ideal candidate will be a strategic thinker and hands-on leader who can evaluate and optimize the end-to-end L&D lifecycle, ensuring every step adds value and meets the needs of internal and external customer groups.Job Responsibilities and Essential Duties

• Oversee integration and alignment of Commercial, Customer Care, PwD Training, and Clinical Education functions.
• Evaluate the full L&D process lifecycle—from needs assessment to delivery and measurement—ensuring efficiency, scalability, and impact.
• Establish governance and standardization across training programs to ensure consistency and quality
• Partner with Quality to ensure training meets all internal and external Quality requirements
• Lead and develop a high-performing team of L&D professionals across multiple functions.
• Build systems and workflows that support collaboration, accountability, and continuous improvement.
• Foster a culture of learning and development that reflects Sequel’s mission and values.
• Partner with Sales, Marketing, Product, Medical, Quality, and Customer Care teams to identify training needs and co-create solutions.
• Develop and deploy single Sequel curriculum for all internal reps (across Field, Inside Sales, and Product Support) that is tailored based on the employee’s role and level of previous experience
• Serve as a strategic advisor to senior leadership on learning strategy, talent development, and organizational capability.
• Develop approach to rapidly iterate on training and incorporate enhancements based on customer feedback and input
• Identify under-performing territories on a regular basis and ensure field trainers provide hands-on training support to drive improvement
• Use data and feedback to assess program effectiveness and drive improvements.
• Deliver phased digital training to patients, including strategic planning to identify optimal pathways based on patient experience, collaborating with the IT team on planning and execution, developing a validation strategy for FDA approval, and creating a communication plan for existing field trainers
• Develop best-in-class training to support new product and service introductions and operational enhancements

Minimum Requirements

• 10+ years of progressive experience in Learning & Development within the pharmaceutical, biotech or medical device industries, with at least 5 years in a senior leadership role.

Required Knowledge, Skills and Abilities

• Proven success managing cross-functional training teams and programs in a fast-paced, mission-driven environment.
• Strong operational mindset with experience optimizing processes and systems.
• Exceptional communication, stakeholder management, and change leadership skills.
• Experience in medical devices, healthcare, or customer-centric industries preferred.

Sequel Med Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. At Sequel, we believe that when you thrive, we thrive. That’s why our benefits package is designed to support you from day one. You’ll be automatically enrolled in our 401k plan, featuring a 6% company match and 100% immediate vesting. We’re committed to your well-being and understand the unique needs of employees and families living with diabetes, so we offer capped out-of-pocket insulin costs and GLP-1 coverage across all plans. You’ll have access to a variety of Meritain health insurance plans to suit your needs and can also take advantage of Flexible Spending Accounts (FSAs) or Health Savings Account (HSA). Our comprehensive benefits package includes vision and dental coverage, plus voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and even discounts for pet care. In addition, we provide employer-paid short-term disability and life insurance for extra peace of mind.
We know the importance of taking time to rest and recharge. That’s why Sequel offers flexible PTO, generous paid holidays, and Flex Time options to help you balance work and life when you need it most. Our team enjoys a culture built on hard work, fun, and genuine support. At Sequel, you’re not just starting a job, you’re building a rewarding career and a brighter future. Join us, and let’s thrive together! Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions Use of computer and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles Physical requirements such as lifting specific weights Some travelling is expected